Problems before products.
We do not assume that more software is the answer. Understanding the situation comes first.
About / Principles
A way of working.
Not just a set of words.
These are the principles we want decisions and deliverables to answer to. Their practical meaning depends on the work in front of us.
Independence over lock-in.
We prefer open standards, documented interfaces and decisions that can be revisited.
Knowledge stays with you.
Documentation, shared understanding and handover are part of the work, not an afterthought.
Technology is organisational.
Decision rights, responsibility and the distribution of power belong in the design.
Open where possible.
We prefer open-source approaches and look for opportunities to make useful work reusable.
Enough can be enough.
A smaller intervention, a simpler system or a decision not to build can be a good outcome.
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